Privacy Policy
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Privacy Policy for Ticksy

Last Updated: June 27, 2026

1. Introduction

This Privacy Policy explains how Blue Peak Software Solutions ("we," "us," or "our") collects, uses, and protects your information when you use the Ticksy mobile application (the "App"). Ticksy is a daily planner that helps you organize tasks, reminders, and notes.

By using the App, you agree to the practices described in this Policy. If you do not agree, please do not use the App.

2. Information We Collect

2.1 Information You Provide

  • Account information: your name and email address, used to create and access your account.
  • Content you create: tasks, reminders, notes, titles, descriptions, tags, colors, dates and times that you add to the App.

2.2 Information Collected Automatically

  • Device notification token and time zone: stored so we can deliver reminders and notifications at the correct local time.
  • Technical and diagnostic data: device model, operating system version, app version, language, and crash reports (via Firebase Crashlytics) to keep the App stable.
  • Advertising identifiers: when ads are enabled, advertising frameworks may access a device advertising identifier (Google Advertising ID on Android, IDFA on iOS) to serve and measure ads. On iOS, this only occurs if you grant permission through the App Tracking Transparency prompt.

We do not collect sensitive personal data, payment information, or precise location.

3. How We Use Your Information

We use your information to:

  • Provide and operate the App (store and sync your tasks, reminders, and notes).
  • Send the notifications and reminders you schedule.
  • Maintain security, prevent abuse, and authenticate your account.
  • Diagnose crashes and improve performance and reliability.
  • Display advertising to support the free version of the App.

4. Notifications

The App sends local and push notifications for the reminders you create. Push notifications are delivered through Pushy and Firebase Cloud Messaging. You can disable notifications at any time from your device settings.

5. Advertising

Ticksy may display ads provided by Google AdMob. Depending on your choices and region, ads may be personalized or non-personalized. On iOS, we request permission via App Tracking Transparency before any tracking-based personalization. You can learn how Google uses information from apps that use its services at https://policies.google.com/technologies/partner-sites.

6. Information Sharing and Disclosure

We do not sell your personal information. We share data only with service providers that help us operate the App, under their respective terms:

  • Supabase — authentication and database hosting for your account and content.
  • Google / Firebase — crash reporting (Crashlytics), push delivery (Cloud Messaging), and advertising (AdMob).
  • Pushy — push notification delivery.

We may also disclose information if required by law or to protect our rights and users.

7. Data Security

We use industry-standard measures, including encryption in transit and access controls, to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data.

8. Data Retention and Deletion

We keep your information for as long as your account is active. You can delete your account at any time from Settings → Account → Delete Account, which permanently removes your account and associated tasks, reminders, and notes. See our Account Deletion guide for details.

9. Your Rights and Choices

Depending on your location, you may have the right to access, correct, export, or delete your personal data. You can edit your profile and content in the App, delete your account, and manage notification and tracking permissions through your device settings. For other requests, contact us at the address below.

10. Children's Privacy

The App is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal data, contact us and we will delete it.

11. International Data Transfers

Your information may be processed in countries other than your own, including the United States. We take steps to ensure your data remains protected in accordance with this Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the "Last Updated" date above and, where appropriate, notify you within the App.

13. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Blue Peak Software Solutions Email: hello@bluepeaksoftwaresolutions.com